At AeraStop, we want you to feel confident shopping with us. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy.
You can return any item within 30 days of delivery, for any reason — no questions asked.
We accept returns for:
Any unused, undamaged product
Products in original or acceptable condition with all components
Items that arrive damaged, defective, or incorrect are also fully covered.
To start a return, simply contact us at (508-308-5981) through text with your:
Order number
Name and email used at checkout
your reason for returning. (For Data Purposes)
To keep prices affordable, return shipping costs are:
Paid by the customer for change-of-mind returns
Covered by us if the item is damaged, defective, or incorrect
We will provide the correct return address and instructions after you contact us.
Once your returned item arrives at our processing center, we will:
Inspect it
Approve the refund
Return your money to the original payment method
Refunds typically take 3–10 business days to process after approval.
Text the number, 508-308-5981
Include your order number and state that you’d like to return your item and why.
We will respond within 24–48 hours.